Shipping & Returns
Fast, reliable delivery throughout Belgium with hassle-free returns on all orders.
Free Shipping
On orders over €1500 throughout Belgium
Easy Returns
30-day return policy with free return shipping
Fast Delivery
3-5 business days standard delivery
Serving all Belgian provinces • Updated December 2025
Shipping Information
Standard Delivery
FREE
Orders over €1500
3-5 business days
Express Delivery
€15
All orders
1-2 business days
White Glove
€75
Large items
Installation included
Delivery Coverage
Brussels Region
- • All 19 municipalities
- • Same-day available
Flanders
- • Antwerp, Ghent, Bruges
- • All Flemish provinces
Wallonia
- • Liège, Charleroi, Namur
- • All Walloon provinces
Returns Policy
Standard Products
30-Day Return Window
Return unused items within 30 days
Free Return Shipping
We cover return costs within Belgium
Full Refund
100% refund within 5-7 business days
Custom Orders
48-Hour Cancellation
Cancel within 48 hours for full refund
Quality Guarantee
Defective items replaced at no cost
Measurement Errors
Free remake if our measurements were wrong
How to Return an Item
Contact Us
Email or call support
Get Label
Receive return label
Pack & Ship
Package and send
Get Refund
Refund in 5-7 days
Need Help with Shipping or Returns?
Our customer service team is here to help with any shipping or return questions.